HOW TO SEND GENERAL FEEDBACK
- Log in to your account by going to . Canadian customers please .
- Once on your Dashboard, RECENT ORDERS appears on the page. To see all orders, click "My Orders" located on the left side of the page. To choose the order that is related to your feedback, click "View Order". Note: If you do not know which order to choose from, you can use the "Advance Search" feature by clicking “Advance Search” located above all the orders.
- Click "CUSTOMER COMPLAINT/WARRANTY/FEEDBACK" located on the top of the order page.
- Choose GENERAL FEEDBACK.
- Type in your feedback and suggestions
- Click "SUBMIT"
If you wish to reach our customer service, please call 888-649-6425 M-F 5am - 5pm PST or email us at firstname.lastname@example.org.