Customer Service

Our customer service team is ready from 5 AM to 5 PM Pacific 
Time to help you with ordering, general questions, order status and product returns. 


Customer Support Hours: 5 AM to 5 PM Pacific Time
Phone: 1-888-649-6425, Option #1

Technical Support

Our expert technical support staff is ready to help you make the most of Implant Direct products as well as how our products work with other major implant manufacturer’s products. 


Free implant identification: don’t know the implant your patient has? E-mail us a digital PA, and any supplemental images/info, to and we’ll find you answers.

Technical Support Hours: 7 AM to 4:15 PM Pacific Time
Technical Support Phone: 1-888-649-6425, Option #3


For Use

Submit Warranty
Claim or Return




Got Questions or Need Help With Your Order?

Our Customer Service Staff are available Monday to Friday from 5 AM to 5 PM Pacific Standard Time. Call: 1-888-649-6425


Order by phone at 1-888-649-6425. Phone orders and customer service are available to take your call from 5 AM to 5 PM Pacific Time. 


Order online 24 hours a day. Check out the Implant Direct product catalog and shop online at: