Canada (English)
Implant Direct FAQs
Welcome to the Implant Direct Corporate FAQ.
We know that choosing a dental implant partner requires absolute confidence in quality, value, and support. This resource provides clear, direct answers about our corporate mission, our commitment to manufacturing high-quality, innovative dental implants in the USA, and the advantages of our pioneering direct-to-doctor model. Whether you are a long-time partner or new to the simplicity of our systems, you will find transparent information regarding our Envista family partnership, product warranties, quality standards (including FDA and ISO compliance), and how we empower your practice to deliver predictable patient outcomes.
Implant Direct, as a part of the Envista family, is a trusted leader in dental implants. Our systems are designed for simplicity, precision, and versatility, allowing you to treat a wide range of clinical cases with confidence. We focus on providing high-quality, clinician driven products at a value that helps you grow your practice.
Stay informed about our latest product releases, special promotions, and upcoming events by signing up for our newsletter. You can also follow us on our professional social media channels to get real-time updates and connect with the Implant Direct community.
Placing an order is simple. You can order directly through our website, by phone, or by contacting your local sales representative. For any questions about our products, to request a catalog, or to schedule a consultation, please contact our customer support team at 1-888-649-6425
You can easily manage your account, view your order history, and place new orders through our user-friendly website. We provide detailed product information, pricing, and access to educational materials, making it a convenient one-stop shop for all your implant needs.
We believe in empowering clinicians. Implant Direct provides a comprehensive suite of educational resources, including continuing education webinars, hands-on courses, live webinars, and clinical support. Our programs are designed to help you stay current with the latest techniques and expand your skills in implantology.
Our educational courses are taught by leading clinicians and cover a wide range of topics, from foundational implant placement to advanced techniques like full-arch rehabilitation. Attending our courses allows you to gain hands-on experience, earn CE credits, and network with peers, helping you expand your practice and confidence.
Beyond our up-to-date electronic instructions for use (eIFU), our dedicated Technical Support Team is available to assist you with any questions about our products, including surgical protocols, prosthetic components, and digital workflows. We provide prompt and knowledgeable assistance to help you navigate clinical challenges and ensure the best possible results for your patients.
We offer fast and reliable shipping to ensure you have the products you need when you need them. Our return policy is straightforward and designed to be fair. For specific details on shipping costs, delivery times, and our return process, please refer to our Terms & Conditions or contact our customer support team directly.
While our products are designed as a comprehensive system, we understand the need for flexibility. Our product lines offer various connection types, including internal hex and conical connections, which may be compatible with components from other major manufacturers. We recommend consulting with our technical support team for specific compatibility questions.
Implant Direct products are engineered for long-term clinical success. While the success of a dental implant procedure depends on many factors, our implants are designed to achieve predictable osseointegration. We are so confident in our products that we offer an easy to process warranty against implant failure, providing peace of mind for both you and your patients.
We offer a range of implant systems and prosthetic options with familiar connections, making it easy to integrate Implant Direct into your practice. Our dedicated sales, specialists, and clinical and customer support teams are available to provide technical assistance, product training, and clinical guidance to ensure a seamless transition.
Our all-in-one packages simplify the ordering process by including all the necessary components for a restoration in a single SKU. This saves you time, reduces the chance of ordering the wrong parts, and helps you manage your inventory more efficiently, allowing you to focus on the patient instead of logistics.
Our systems, such as the Simply Iconic™, Legacy™ and InterActive™ dental implant lines, are designed to be user-friendly and intuitive. We offer streamlined surgical kits, single-use components, component product set ordering (all-in-one packaging), and color-coded packaging to reduce chair time and simplify inventory management. Our goal is to make the entire implant procedure more predictable, efficient, and more profitable.
Yes. We offer a diverse portfolio of implants and prosthetic components specifically designed to meet the demands of immediate load and esthetic cases. Our Simply Iconic system, for example, is engineered to provide an optimal esthetic outcome by preserving soft tissue and simplifying the restorative process.
Implant Direct offers a complete portfolio of prosthetics for both single-unit and full-arch restorations. This includes a variety of abutments, such as stock, custom, and multi-unit, along with scan bodies and digital libraries to support both conventional and digital workflows.
We are committed to digital innovation. Our products and systems are designed to work seamlessly with leading digital dentistry platforms. We provide dedicated digital scan bodies and open-system CAD/CAM libraries, allowing you to create precise, customized restorations with your preferred digital tools.
The Simply Iconic Implant System offers immediate stability, surgical versatility, and restorative simplicity through its aggressive thread design and conical connection. Its streamlined SimplePlatform™ allows most cases to be treated with a single restorative interface, reducing inventory and chairside complexity. Designed for esthetic excellence and digital workflows, it supports both freehand and guided placement, making it ideal for single-tooth to full-arch restorations. Advanced features like internal hex connection and color-coded components enhance precision, efficiency, and long-term outcomes.
The Legacy Implant System is known for its versatility. It features a triple-lead thread design for quick insertion, a deep-thread body that increases surface area for maximum bone-to-implant contact, and a wide range of sizes to accommodate various clinical situations. This system is ideal for a broad spectrum of cases, from single-tooth to full-arch restorations.
The InterActive Implant System is designed with a unique body geometry and proprietary thread design that ensures stability in a variety of bone densities. Its conical connection and platform-switching features are engineered to preserve bone and soft tissue, leading to excellent esthetic outcomes and long-term success.
Yes. Our DIRECTguide™ guided surgery kits support guided surgery to enhance the precision and predictability of implant placement. Our systems are compatible with leading guided surgery software, and we offer a comprehensive set of instruments and components to facilitate a smooth, digitally guided workflow. This allows for meticulous planning and more accurate results.
We offer a complete suite of biomaterials to support your practice in managing complex cases. This includes high-quality dental sutures, bone grafts, resorbable membranes, and fixation screws. Our products are designed to simplify bone augmentation and soft tissue management, helping you achieve predictable outcomes in even the most challenging situations.