How to Clear Cache & Cookies on your browser

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

Computer - In Chrome

  • On your computer, open Chrome.
  • At the top right, click More More.
  • Click More tools and thenClear browsing data.
  • At the top, choose a time range. To delete everything, select All time.
  • Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  • Click Clear data.

Android - In the Chrome app

  1. On your Android phone or tablet, open the Chrome app Chrome.
  2. At the top right, tap More More.
  3. Tap History and thenClear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and site data" and "Cached images and files," check the boxes.
  6. Tap Clear data.

iPad & iPhone In the Chrome app

  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. At the top right, tap More More.
  3. Tap History and thenClear browsing data.
  4. Make sure there’s a check mark next to "Cookies, site data" and "Cached images and files."
  5. Tap Clear browsing data.

Firefox

  1. From the History menu, select Clear Recent History.

    If the menu bar is hidden, press Alt to make it visible.

  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

  1. In the top right, click the Hub icon (looks like star with three horizontal lines).
  2. Click the History icon (looks like a clock), and then select Clear all history.
  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
  4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.