Implant Direct will issue a refund for failed implants that have achieved initial stability and require removal up to five (5) years following placement. Once all necessary information is received and the product has been picked up by our delivery service, at our charge, a full refund would be issued within three (3) business days.
To initiate warranty claim:
Please email us at firstname.lastname@example.org to initiate a warranty claim. We cannot accept any warranty return shipments without a Return Material Authorization (RMA).